The Slow Selling

PODCAST

slow selling podcast

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EPISODES

Season 2 Episode 33 – How to make sure everyone is exceptional in their job

Episode Title: Season 2 Episode 33 – How to make sure everyone is exceptional in their job

Summary:
We look at a story of a lunch at a pub and what this says about how make sure everyone is exceptional at their job

Season 2 Episode 32 – How to stop customers leaving you without telling you

Episode Title: Season 2 Episode 32 – How to stop customers leaving you without telling you

Summary:
We examine the facts behind customer defection and compare two very different stories to help you understand how to stop this happening to you.

Season 2 Episode 31 – What is the kindness economy?

Episode Title: Season 2 Episode 31 – What is the kindness economy?

Summary:
An examination of the idea of the ‘Kindness Economy’ which, like a lot of things is easy to talk about, and much harder to actually do! This podcast gives tips and systems to start doing it in an easy way.

Season 2 Episode 30 – You know you want to make sure your customers have a great experience but how do you make sure this happens in a small business?

Episode Title: Season 2 Episode 30 – You know you want to make sure your customers have a great experience but how do you make sure this happens in a small business?

Summary:
Business advisers always tell you that you need to deliver ‘great service’ but what can you actually DO in order to make this happen?

Season 2 Episode 29 – How to make sure your business delivers what’s really important to your customer

Episode Title: Season 2 Episode 29 – How to make sure your business delivers what’s really important to your customer

Summary:
How to discover and act upon the hidden needs that your customer never tells you about.

Season 2 Episode 28 – How to turn difficult customers into huge business opportunities every time

Episode Title: Season 2 Episode 28 – How to turn difficult customers into huge business opportunities every time

Summary:
Difficult customers can make life hard: but what if you took a different point of view and treated them as massive opportunities?

Season 2 Episode 27 – How to motivate your people to always give great service

Episode Title: Season 2 Episode 27 – How to motivate your people to always give great service

Summary:
Motivated people will produce happy and loyal customers: here’s a few ideas to make sure you have motivated people.

Season 2 Episode 26 – Is your business Great or Poor?

Episode Title: Season 2 Episode 26 – Is your business Great or Poor?

Summary:
In today’s hyper competitive marketplace, you need to be ‘consistently great’ to make good money and grow: here’s an approach to help you actually make this happen.

Season 2 Episode 25 – A measurement system that energises and engages your people

Episode Title: Season 2 Episode 24 – A measurement system that energises and engages your people

Summary:
A different approach to measurement systems that will help you motivate and empower your people.