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The Slow Selling

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Season 2 Episode 38 – A customer service strategy that actually works

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EPISODES

Season 2 Episode 28 – How to turn difficult customers into huge business opportunities every time

Episode Title: Season 2 Episode 28 – How to turn difficult customers into huge business opportunities every time

Summary:
Difficult customers can make life hard: but what if you took a different point of view and treated them as massive opportunities?

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Season 2 Episode 27 – How to motivate your people to always give great service

Episode Title: Season 2 Episode 27 – How to motivate your people to always give great service

Summary:
Motivated people will produce happy and loyal customers: here’s a few ideas to make sure you have motivated people.

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Season 2 Episode 26 – Is your business Great or Poor?

Episode Title: Season 2 Episode 26 – Is your business Great or Poor?

Summary:
In today’s hyper competitive marketplace, you need to be ‘consistently great’ to make good money and grow: here’s an approach to help you actually make this happen.

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Season 2 Episode 25 – A measurement system that energises and engages your people

Episode Title: Season 2 Episode 24 – A measurement system that energises and engages your people

Summary:
A different approach to measurement systems that will help you motivate and empower your people.

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Season 2 Episode 24 – How to create a brand in a small business that attracts more customers to you

Episode Title: Season 2 Episode 24 – How to create a brand in a small business that attracts more customers to you

Summary:
We discuss the problem facing all small businesses: how do I create a brand or a business that will attract lots of customers without giving away a fortune in ads, commission or deals. Read on!

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Season 2 Episode 23 – How can I get more customers without spending a fortune on advertising

Episode Title: Season 2 Episode 23 – How can I get more customers without spending a fortune on advertising

Summary:
One of the biggest issues that small businesses have is finding the resources and ability to attract more customers without spending a fortune on advertising.

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Season 2 Episode 22 – The one big mistake that so many business owners make

Episode Title: Season 2 Episode 22 – The one big mistake that so many business owners make

Summary:
A discussion about ‘Customer Focused Missions’ and how they can genuinely help you find and get motivated and enthusiastic people to work with you, who will turn your customers into raving fans.

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Season 2 Episode 21 – How to run a small business well and get a good nights sleep

Episode Title: Season 2 Episode 21 – How to run a small business well and get a good nights sleep

Summary:
A few thoughts about running an independent business, and how it’s always harder than you think it will or should be .. And what you can genuinely start doing to put things right without buying expensive quick fixes!

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Season 2 Episode 20- Sticky Marketing

Episode Title: Season 2 Episode 20- Sticky Marketing

Summary:
An Interview with Grant Leboff, founder of the Sticky Marketing Club, on how to get noticed by customers effectively in the age of the empowered customers.