Season 2 Episode 10 The Year of Excuses

Season 2 Episode 10 – The Year of Excuses

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Episode Title: Season 2 Episode 10 – The Year of Excuses

Summary:
This has been the year of excuses: some of them valid, some not so, but customers will very quickly get fed up with businesses that don’t raise their game dramatically as we come out of lockdown.

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