As promised, over the next 8 weeks, we’ll be sharing one small idea every week on small steps you can take, that don’t cost much and will result in a significant benefit to you, your business and your job.
Step 6 is: ‘Reach out to your people’
Reach out and gather feedback from your teams, colleagues, associates, suppliers and community and ask for feedback.
This feedback will continue to help you understand what you do well and what you could do better from the point of view of the ‘insider’ … the people who have more at stake and know all about what’s ‘great’ and what’s ‘poor’ from the inside.
You can also use it to design and offer extra resources and ideas that will help them thrive and grow through their relationship with you … today and ongoing.
This slowdown is a GREAT opportunity not only to create greatness and goodness in the short term, but also to put robust systems in place to create remarkability as standard into your business for the long term. And all this starts with feedback … listening and responding.
And if your people feel treated like VIPs, then they’ll want to treat their customers like VIPs.
Listen to Guy Arnold, founder of Slow Selling, talking a bit more about gathering feedback from your people, how to do it in simple, powerful ways.
Slow Selling is a worldwide not for profit movement for change in selling.
Our systems deliver peace of mind and confidence to caring managers who want to do the right thing and grow their business, without sacrificing principles or profit.