The HubSpot customer code is:
SOLVE FOR THE CUSTOMER.
We don’t want to satisfy them,
we want to delight them.
Our goal is to help them succeed.
What is your customer code?
Slow tip: slow down and work on a ‘customer code’ in simple language: everything stems from getting this right and working to stick to it.
Because, in the long run, your customer always has a choice, and it’s getting wider and deeper every day.
To read the Hubspot customer code in detail: please click here.
If you’d like some help in putting these ideas into practice, please join our mailing list or buy the book or contact us for bespoke advice.