Season 2 Episode 2: What does customer experience mean?

Season 2 Episode 2: What does customer experience mean?

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Episode Title: What does customer experience mean?

Summary:
It’s easy for people like me to say to business owners: ‘You need to focus on making sure your customer experience is really good’
But what does this mean, how do you actually do it and where do you start? That’s the REAL problem!

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