Feedback is a gift: Done properly, it helps you know what needs changing (and what to do to change it) AND it tells you want customers would like (and how

We used to have a window cleaner who cleaned our windows. He did an OK job and we never had reason to complain, but we also never had reason to

Here’s a secret: You Don’t Have to Be Special to Be Successful! … you don’t need talent, luck, or a special gift to succeed. You need to be organised. Consistent.

One of the main complaints I hear from business owners is: ‘I’ve been told to run feedback systems, but they don’t really work: I don’t get very much feedback, and

Why is it that we all want to change certain things? It might be something to do with our self control. It may be to do with time management. It

That’s the question I asked #ai … and here’s what it said. “Slow Selling” is a UK-based not-for-profit framework aimed at small business owners who want sustainable growth without the