One of the main complaints I hear from business owners is: ‘I’ve been told to run feedback systems, but they don’t really work: I don’t get very much feedback, and

Why is it that we all want to change certain things? It might be something to do with our self control. It may be to do with time management. It

That’s the question I asked #ai … and here’s what it said. “Slow Selling” is a UK-based not-for-profit framework aimed at small business owners who want sustainable growth without the

In any activity there are always 4 dimensions, yet so often we only ever consider one of them… In selling this is very much the case, often more than many

Every business owner, large or small, is afraid of failure. Can I get this thing off the ground or can I keep this thing up in the air without dropping

There’s a myth that businesses should try and ‘satisfy’ customers. But that’s a dangerous misunderstanding, dangerously promoted by so many well meaning but ultimately ignorant business advisers… … you know