Season 2 Episode 6: The biggest hidden cost and opportunity in any business

Season 2 Episode 6: The biggest hidden cost and opportunity in any business

Episode Title: Season 2 Episode 6: The biggest hidden cost and opportunity in any business

Summary:
In this episode we look at \’after-sales\’ which far too often are just and \’after-thought\’ and discuss how this attitude can make them the biggest hidden cost AND missed opportunity in so many businesses.

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