

Slow down to succeed more
Here are some simple actions that are easy to do, cost nothing, and over the long term, will have a massive impact on your happiness, motivation and, of course, success.
Here are some simple actions that are easy to do, cost nothing, and over the long term, will have a massive impact on your happiness, motivation and, of course, success.
It’s easy for people like me to say to business owners: ‘You need to focus on making sure your customer experience is really good’ But
Ok, so 2020 is over at last, and we’re raring to go for 2021 …but what, no matter how good your start of the year
When I was running my own pub and hotel business many years ago, I worked literally 7 days a week from 7am to midnight (with
How many times have you taken some training, and 3 weeks later forgotten almost everything you learned, and failed to make any permanent changes to
When I start work with a new client, invariably I spend the first couple of days looking and listening within their business, to the owners,
My son is a chiropractor. Before he qualified as a chiropractor, I guess I felt the same way as most other people about my health:
Slow Selling isn’t the only ‘Slow’ movement. There are slow cities, slow food, slow relationships, slow sex and slow parenting, to mention just a few.
I was reading the obituaries a few days ago and chanced upon the review of Eddie Van Halen’s life. I knew nothing about Eddie Van
Here’s a once in a lifetime, never to be repeated offer! Click now!!!!! How often do we hear this? And how often is it the
I cannot take credit for the title of this blog: I am a great fan of a marketing genius called Russell Brunson, and he used
Many years ago, when my wife and I owned a busy pub and hotel on the edge of Dartmoor, we wanted to do it up,
When I was working for a small independent Brewer in Salisbury called Gibbs Mew, I remember one night going out for a drink with the
This week I spent a very enjoyable 15 minutes interviewing the co Author of ‘Slow Selling’, Brendan Donnelly. We spoke about: Business success and failure.
Getting up this morning the valley was full of mist, and the hint of the start of Autumn was in the air. It was a
I recently was asked by a colleague to write a piece about ‘Slow Selling’ for Digital Agencies. It took some time, I was fairly pleased
They do say that adversity reveals the true character of a person or organisation, rather than hides it. And this can be seen in so
In my last blog, I shared some very painful memories of owning a business on the edge of bankruptcy 25 years ago – caused by
In my last blog, I mentioned that, many years ago, my wife and I had bought a large pub and B&B on the edge of
In our last blog, we outlined the power of referrals and gave you 4 steps to start setting up an effective referral system. We hope
I’m writing this blog because I’m in the middle of writing the ‘Slow Selling Guide to Referrals’ training for the Slow Sellers Association (which will
In our last blog (and podcast), we talked about ‘Where is my business going’ and we mentioned the need to be ‘flexible and innovative’: so
All the talk at the moment is of ‘how tough it is’ to keep in business and make a profit. But, if you think its
Its tough out there, especially at the moment. The only thing certain about plans is that they won’t work out exactly as planned. So, as
Over the weekend we were chatting with friends, and our friend, Andy, asked me: ‘What does Slow Selling’ do for businesses that they can’t get
In our last Blog we talked about ‘How to get people to do what you want’. Because, as a leader or manager in an independent
You’ve been there! You’ve asked someone to do something – they’ve agreed to do it … but it just hasn’t got done! Why is it
As a leader or manager in an Independent business, the buck usually stops with you. And that can be hard to deal with! Sometimes you
Everyone wants to win. If you’re a business owner, you want your business to grow, your people to be engaged and your profits to flourish.
‘Passion’ is a word often used in the context of customer attraction, sales and customer experience: passion will drive excellence and continual improvement, passion will
This is the last small idea on small steps you can take, that don’t cost much and will result in a significant benefit to you,
As promised, over the next 8 weeks, we’ll be sharing one small idea every week on small steps you can take, that don’t cost much
As promised, over the next 8 weeks, we’ll be sharing one small idea every week on small steps you can take, that don’t cost much
As promised, over the next 8 weeks, we’ll be sharing one small idea every week on small steps you can take, that don’t cost much
As promised, over the next 8 weeks, we’ll be sharing one small idea every week on small steps you can take, that don’t cost much
As promised, over the next 8 weeks, we’ll be sharing one small idea every week on small steps you can take, that don’t cost much
As promised, over the next 8 weeks, we’ll be sharing one small idea every week on small steps you can take, that don’t cost much
As promised, over the next 8 weeks, we’ll be sharing one small idea every week on small steps you can take, that don’t cost much
We’ve all now heard of Coronavirus: in fact, it seems that noone’s speaking of anything else at the moment. I’m sure by now that you
As a customer, we seem to be surrounded by people asking for feedback. Some do it quite well, but most do it fairly badly. And
Professional feedback systems In our last blog, we discussed that in this digital era, customers can leave their feedback anywhere, at any time. This transformation
In this digital era, customers can leave their feedback anywhere, at any time. This transformation has formed what is called The Feedback Economy, an economy
I read recently that engagement on Social Media is down almost 50% year on year. No surprises there: ever more people are shouting ever louder
Some people think they’re not in the ‘sales department’. Of course they are. They’re selling connection, communication or forward motion. They’re selling ways of thinking,
The HubSpot customer code is: SOLVE FOR THE CUSTOMER. We don’t want to satisfy them, we want to delight them. Our goal is to help
In today’s frantic marketplace it’s easy to miss the true winners. So many organisations spend so much money advertising, hyping and interrupting across a multitude
Customer service isn’t an expensive, time-consuming obligation. It’s a strategic selling investment … if you want it to be. For example: Tesla saw that Ford
Most people have heard of the 80/20 rule, but it’s often much easier to understand it than to put it into practice. The key principle
Everyone is seeking to ‘attract customers’ … all day, in every sphere of life: we all want other people to be attracted and interested in
Everyone wants to ‘succeed’ and everyone wants to ‘win’… especially in sales! But ‘winning’ in sales 100% of the time is unrealistic … sometimes you
Every business owner or leader wants their team to be empowered: working enthusiastically and effectively and making decisions as if it were their own business.
Every business owner or leader needs to know what their customer really thinks of them. But it’s not easy to do it right and it’s
Every business owner or leader would like to grow a business … and the quicker the better. So this is a brief instruction on how
Organisations have generally noticed and started responding to the fact that customers are empowered, and don’t pay attention to their ‘official’ marketing. And one of
‘Passion’ is a word often used in the context of customer attraction, sales and customer experience: passion will drive excellence and continual improvement, passion will
All too often, when trying to promote goods and services, organisations are tempted to ‘sex up’ their promise: A ‘one time’ only offer This week
Three essential rules for effective customer feedback As a customer, we seem to be surrounded by people asking for feedback. Some do it quite well,
A short while ago I wrote an Article that had large and continual amounts of interest shown in it, so it struck me that it’d
It’s probably true to say that everyone would like to be able to charge more and everyone would like more customers… But isn’t it a
What do customers really want? Is this perhaps the ‘ultimate question’ for every sales person, manager and leader to know the answer to? Because, if
If you found this blog after a Google search, I expect you’re looking for an ‘amazing secret trick’ to get potential customers to pay more
It’s easy to know that it’s a good idea to slow down, but the real question is HOW to do it? The internet is awash
Further to my last blog ‘What is success?’, here are a few thoughts on the principles that make up ‘success’. I would suggest that the
In the perpetual race for survival and profit, every organisation basically has three choices: Stay as we are and hope for the best. Race to
We recently had some workmen repairing our roof. Whenever we have people working for us, we aim to ensure they are kept refreshed and cared
Ok: a bit of a crass question? But one that’s worth considering … and perhaps coming to a conclusion on? Otherwise: if we don’t know
Cheltenham festival week and I was thinking of an expression my grandmother would often use to discourage betting, and about the business model of the
We hear a lot at the moment about the death of the high street, but it’s not all doom and gloom: my local hardware store
Slow. Why is this often seen as a bad thing? Why is it surrounded by negativity? And why is fast viewed so positively? Perhaps if
All too often, when trying to promote goods and services, organisations are tempted to ‘sex up’ their promise: ● A ‘one time’ only offer ●
Everyone loves a bargain, but perhaps it’s a good time, at the end of January to reflect on special offers, and what true effect they
Statistics show that business owners are among the loneliest in the workplace. In fact: we could all do with a bit more praise and bit
As we know, our beliefs dictate our actions, through our emotions. One of the key problems with ‘speedy selling’ is that ‘It’s tough out there’
In his seminal book on how operational effectiveness, ‘Good to Great’, Jim Collins outlined
In a nutshell, ‘customers’ just want three things from a seller: Attention An easier or better situation (than they have currently) Trust Customers ALWAYS act
In any activity there are always 4 dimensions, yet so often we only ever consider one of them… In selling this is very match the
In a sales process it is normal to assume that the company structure determines the company decision-making. But, in reality, quite the reverse is true.
I have to regularly travel up and down the M6 its not the most enjoyable part of my life but its often difficult to avoid,
My cousins in Bolton are BMW-oholics, over the past 2 years the 2 brothers have bought £1/4 million of the iconic German brand. Last week
I’ve just spent 35 minutes trying to give a large finance house £2k of my ‘hard earned’, the most frustrating thing about it was that
Good butchers are a rare breed nowadays, but the best that I know of is situated in a small side street, in a small town
In any activity there are always 4 dimensions, yet so often we only ever consider one of them… In selling this is very match the
By Brendan Donnelly What a pleasing experience I’ve just had at my local SHELL garage. The normal pandemonium of finding a pump free that sells
By Brendan Donnelly: [email protected] I went ‘brambling’ this morning, scouring the hedgerows of rural Staffordshire for the big black juicy fruits, trying to avoid the
Every day there’s a race for survival and profit in this ‘dog eat dog’ global economy: an organisation basically has three choices of strategy: Stay
Far too often, in order to sell more, Organisations resort to ‘limited time offers’ or ‘special deals’. As a customer, we’ve seen it all
Perhaps anyone selling anything in any profession, in order to be called a ‘professional’, ought to swear ‘The Slow Sellers Oath’ and be proud to stick to it. Indeed, we teach this oath as a key part of the ‘Slow Selling’ process, and it is the main ingredient of membership of the ‘Slow Sellers Association’.
We are convinced from the feedback we’re getting that the idea of ‘Slow Selling’ and the tools behind it are hitting a sweet spot … and one that sorely needs hitting. As this project starts to gather a bit of momentum, we need positive and enthusiastic people to join in and be part of it.
In today’s frantic marketplace it’s easy to miss the true winners. So many organisations spend so much money advertising, hyping and interrupting across a multitude of media channels, that other businesses begin to mistakenly believe that these organisations are hyper successful, and that they need to behave in a similar way in order to compete and sell more.
Start talking about ‘slow selling’ and the ideas we put forward to your colleagues and customers: guage their reaction to the ideas and, if positive move on to step 2
Slow selling is about getting it right: right values, right products, right service, right quality and right price, so that customers love you, come back to you, spend more and more, spread your reputation, and unhesitatingly refer you to their friends.
We are convinced from the feedback we’re getting that the idea of ‘Slow Selling’ and the tools behind it are hitting a sweet spot … and one that sorely needs hitting. As this project starts to gather a bit of momentum, we need positive and enthusiastic people to join in and be part of it.
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